If it is after regular business hours and you have a water or sewer emergency, please call (804) 861-0998 or (804) 861-1012, wait for the auto attendant to pick up, press “8” and follow the prompts. Please leave your name, address, and a detailed message for the water or sewer emergency. The person on call will call you back within 15 minutes.

If the auto attendant does not pick up or there is a constant busy signal, please contact the Dinwiddie County 911 Dispatch at the non-emergency number, (804) 469-3755, and they will contact DCWA staff.